Glastonbury festival

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OPERATIONS MANAGEMENT GLASTONBURY FESTIVAL AND FOCUS PLASTICS

Before attempting to make any in-depth analysis of the operations management situations at Glastonbury Festival and Focus Plastics in the following assignment, it is essential to highlight a crucial contrast between the two cases. Focus Plastics is a manufacturing organisation where they produce an extended range of household items such as washing up bowls, pedal bins, baby baths, buckets and dustpans. Whereas Glastonbury Festival is a music festival offering a service of entertainment to a large number of attendants/visitors, who are increasing every time the festival is held. Comparing the two scenarios, it can be said that both, Focus Plastics and Glastonbury Festival provide a range of products and services to their consumers and visitors. Focus Plastics sell the products mentioned previously under the 'Focus brand name OPERATIONS MANAGEMENT GLASTONBURY FESTIVAL AND FOCUS PLASTICS

Before attempting to make any in-depth analysis of the operations management situations at Glastonbury Festival and Focus Plastics in the following assignment, it is essential to highlight a crucial contrast between the two cases. Focus Plastics is a manufacturing organisation where they produce an extended range of household items such as washing up bowls, pedal bins, baby baths, buckets and dustpans. Whereas Glastonbury Festival is a music festival offering a service of entertainment to a large number of attendants/visitors, who are increasing every time the festival is held. Comparing the two scenarios, it can be said that both, Focus Plastics and Glastonbury Festival provide a range of products and services to their consumers and visitors. Focus Plastics sell the products mentioned previously under the 'Focus brand name through wholesale distributors and a recently new developed co-ordinated range of household plastic in the latest colours under the name of 'concept has proved highly successful. Likewise, Glastonbury Festival offers a large number of events with over 1000 acts on 17 stages. Other services that have been highlighted include concerts, carnivals, comedy festivals and markets that are held in large and diverse numbers. Finally, Focus Plastics is a profit-seeking organisation, whereas Glastonbury Festival is charitable.

To compare the problems of operational management in both cases, one needs to take into account their operational environment, process design, their delivery capabilities and quality systems.

1) Operational environments of Glastonbury Festival and Focus Plastics

It can easily be distinguised that both organisations have different operating environments where Glastonbury Festival operates on a large-scale field where the main areas on the site are considered to be the car parks, camp sites, the stages and entertainment venues, an area of market stalls and finally the 'green field site, which holds a number of stalls promoting environmental and spiritual awareness. A problem for operation management that could occur due to the fact that they are based outside on the open field is rain. Even though weather checks maybe be made before hand, British weather is hardly reliable.

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