Managers Qualities

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I recently attended the Society of Hispanic Professional Engineers national conference in Washington DC. I had a great time seeing all of my friends, who like me, seem to be getting older. At the conference I remember talking to a younger person and I noticed that I kept repeating the same thing to him over and over again. The reason I was repeating myself was that he wasnt getting what I was trying to tell him. In exasperation I finally said to him Listen, I hate to sound like a broken record but... he looked at me with a puzzled look and said, Whats a broken record?

Im skilled at communication. I watch body language; I look for hidden meaning in the message and all of the stuff that communication experts suggest you do. Why then wasnt I effectively communicating? After several minutes of just looking at him, I realized that this person grew up listening to CDs and had no idea what a broken record sounded like or why I used that phase to make a point. This person was probably a college freshman who, by my calculations, was born somewhere around 181.

Todays college freshmen share a perspective of the world thats much different from the perspective many of us more mature (older) individuals have. The same is true for todays graduating seniors many who are entering the workforce for the first time. They have a different point of view than most of the managers and supervisors charged with overseeing their work. How different is that point of view or perspective? And how does it complicate communications in the workplace?Cheap custom writing service can write essays on Managers Qualities

According to a list making the rounds on the Internet, people who started college last fall feel the same way about Kennedys assassination as Lincolns. Youve probably have seen it. The list originated at Beloit College in Wisconsin by a group of college professors who compared notes on the incoming freshman class. Says Ron Nief, director of public affairs, Id refer to Walter Cronkite, and the kids looked at me like they didnt know who I was talking about. This prompted Nief and his colleagues to put together a list that puts things into perspective. Heres a short sampling of this years list

The People who started college last fall across the nation were born in 181.

•They have no meaningful recollection of the Reagan era and probably did not know he had ever been shot.

•There has only been one Pope (and the Pope has always been Polish!)

•They were 11 when the Soviet Union broke apart and dont even remember the Cold War.

•They have never feared nuclear war.

•They are too young to remember the space shuttle blowing up.

•Tianamen Square means nothing to them.

•Their lifetime has always included Aids.

•Bottle caps have always been screw off and plastic.

•They have never owned a record player.

•They have always had an answering machine.

•They cannot fathom not having a remote control.

•They have always had cable.

•Jay Leno Has always been on the Tonight Show.

•The Vietnam War is an ancient history to them as WWI, WWII and the Civil War.

•They dont have a clue how to use a typewriter.

All though the list was compiled for fun I believe it can be used as tool to help us better understand the significance of ones Frame of Reference. Our experience with the world provides us with a unique perspective causing us to see certain things in given situations. People who work in organizations can probably site the frequent occurrence of misunderstandings in the workplace. Different parties interpret the same facts quite differently such that each comes to a different conclusion.

You cant live your life without adding meaning or drawing conclusions. It would be an inefficient tedious way to live but, you can improve your communications by

1.Becoming more aware of how your frame of reference influences your thinking and reasoning.

.Making your thinking and reasoning more visible to others.

.Inquiring into others thinking and reasoning with an open mind.

Hey, I have an idea. Someone should compile a list for us older folks. Ill start. Do you know what LSMFT stands for? If you answered yes, do you feel OLD YET?

Further Reading

Masterful Coaching Extraordinary Results by Impacting People and the Way They Think and Work Together

The Platinum Rule Discover the Four Basic Business Personalities - And How They Can Lead You to Success

The Art of Speedreading People How to Size People Up and Speak Their Language

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